Porcelain Tub Restorations Reviews, See What Others Are Saying.
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I guess you'd call it a drip on the top of the tub running down the side. Didn't see it till my first cleaning. Contacted C/S and was able to get the tech back out, who was able to sand it out. Once polished, it looked fine. A bit of a pain for me, as I had to leave work early to let him in. But glad it was taken care of. The company was responsive to my concerns and honored their warranty.
Glad we could correct this issue, Jesse. Apologies for the added hassle. Really appreciate your business and review. Paul Burns Porcelain Tub Restorations
Loved the finished product they applied to our tub and tile project. Absolutely looks brand new. Technician took care to keep the work area clean and protected. Everyone was easy to work with and very knowledgeable. Along with very fair pricing, I would highly recommend them.
Thanks for sharing Johanna, appreciate your business and review. Paul Burns | Porcelain Tub Restorations
I'm very disappointed in the customer service I received from the lady that answered the phone. I'm from a state that this company does not service. I was looking for some advice on how to fix my tub, seeing how no one in my state will do the repair. The only thing I got from her was " we don't service your state,good luck with your tub" . Click! No good bye, sorry we can't help you or have a good day.
Appreciate the feedback, though you might feel different in her shoes. She Dispatches work for 8 trucks, schedules and reschedules as needed. Does payroll, Accounts Payable, Accounts Receivable, Postal and Bank runs, and answers a hundred phone calls a day, third of which are salespeople, third are our clients and a third are out of state. She doesn't always have time for pleasantries or able to help out, those not in our service area, as another call is coming in. Email would be the best option as it doesn't tie up the phone. She's worth her weight in gold and bends over backwards to help those we can. She did say "Good Luck with your project" So 2 Stars would have been more appropriate. Have a good day! Paul Burns Porcelain Tub Restorations
Incredible customer service and quality work. Tiles and tub reglazed in a beautiful white, absolutely brand new looking. Easy folks to work with, highly recommend.
Thou I'm not in your area and wished I was. Your site was very much appreciated.
A new journey for me....feel educated enough to ask the correct questions.
You're welcome Mark, glad our site was helpful. Regards Paul Burns | BathrenovationHQ
First, the customer service was easy to work with and knowledgeable. Set up for their estimator to check out our bathtub and tile project, Lj provided a wealth of information and some great ideas for color scheme. We choose their multispeck wall product and tub done in white.
So once approved they set a up date for their tech to arrive, very polite Hector was great, he removed a failed coating we had gotten a couple years earlier and once prepped (a very lengthy process). The first company we used completed the work in 5 or so hours, Hector took two days, which says everything about the price difference. The quality showed in the final completion. Night and day difference. It's been over 6 months and still looks like the day it was done. Easy to keep clean and makes the bath look like a million bucks.
I have no issues in giving them my highest recommendation, everyone from Jen, Lj and Hector where great to work with, thanks and appreciate the great service.
Thanks Bill, glad we could be of assistance and thanks for your review and business! Paul Burns BathRenovationHQ.com
We had our bathtub resurfaced this summer. The installer was very professional and friendly. The bathroom is used Everyday by two teenage boys and the tub still looks great. We highly recommend this service.
Thanks guys! Glad we could be of assistance. Thanks for your business and review. Paul Burns | Bathrenovationhq.com
I'm very happy with the resurfacing work completed!
Really appreciate your review and business, Thanks Paul Burns | Bathrenovationhq.com
Our new acrylic tub had been banged up by a previous contractor. Rather than replacing it, our new contractor recommended Porcelain Tub Restorations. They were professional, courteous and PERFECT! Tub looks like new! Couldn’t be more pleased.
Thanks Carrie, glad we could take care of your tub problems. Appreciate the review and your business. Paul Burns | BathRenovationHQ.com
Please let whomever needs to know, that Jelani Green is the man. I would hire him in a heart beat for my company. Please let the owner know he needs to make sure to take of him, because we know how hard good employees are to find and he is one that you could consider family!
As for the warranty side of things, am grateful in the time-frame that you made it happen.
Many thanks the tub looks great!
Thanks Jeffrey, I'll let Jelanie know! He's been with us for 14 years now. Thanks for your Review and Business. Paul Burns | BathRenovationHQ
My experience with them was excellent. I wish I had done this years earlier. Our tub is good as brand new now and I love the grab-bars they installed. The sense of security they provide when showering in a slippery tub is priceless.
We appreciate your review and business Richard. Paul Burns | Bathrenovationhq.com
excellent and professional work, getting our bathtub refinished. Everyone we worked with from Jen, to our technician, Brian were easy to work with and diligent in their work ethic.
Thanks Gloria, glad we could be of service. Paul Burns | Bathrenovationhq.com
I have to thank BathRenovationHQ for their immense help of knowledge and referral services. Unfortunately, I was not in their service area, but from the conversations with the staff, Mr. Pryor, to the owner, Mr. Burns, he was able to refer another contractor that did service work in my area. Paul's recommendation was exactly what we needed and more. I had to share this experience, because without Paul, we would have spent 1,000's of dollars on getting a new tub and replacing our tile. Thank you, for reaching out to us personally, and recommending a fantastic contractor. We wish you much success. Thank you!
Glad, we could assist with getting your rusted tub hole project completed. Paul Burns | Bathrenovationhq.com
Hector came out to re-surface our tub which was 26 years old. Very old and worn looking. We are selling our house and this was the one room which was awful. He was very professional and polite. I cannot believe the transformation. Looks like a new tub and he did the texture bottom. Hector also took the time to explain everything to me and my husband. I am thrilled with the outcome.
Thank you Debbie, Glad we could assist with your project. Appreciate your business and review. Paul Burns | Bathrenovationhq.com
Bath Renovation HQ came for an estimate and were quick to schedule once we decided to go with their company. Shivar, the technician who did the work, was excellent---and highly focused on good results. We are thrilled with the outcome, and it looks like brand new. Hope the results last! Thanks for a good experience overall. Highly recommended.
Thanks, we appreciate your review and business. I'll be sure to let Shavar know you loved his work.
Had them refinish our nasty impossible to clean master bathtub. The enamel had worn down to the nub and short of using a wire brush to clean it. Truly an eye-sore. What a difference, I had to call the next day to be sure It could be used as it still looked wet. Incredible shine, and glass like appearance. It's been easy to care for and holding up well after 6 months now. Great experience and I highly recommend their service.
Thanks Lewis, appreciate your review and business. Glad we could be of service. Paul Burns | BathRenovationHQ.com
I have a rental property in DC with a beautiful porcelain cast iron tub that I love and wanted to preserve. I have used several services before, but this company was so professional and talented, I have decided to ONLY use this company in the future. The tub is smooth to the touch and now has a beautiful appearance.
Thank you Cassandra, glad to be a part of your project. Awesome you didn't have any issues getting it up those stairs! Thanks for the review and your business. Paul Burns | BathRenovationHQ.com
After slipping in my tub and a near miss. I looked around for some solutions. These guys had the answer. Had them install a textured coating to my tubs bottom and install 2 grab bars. I feel super secure showering now and they both look great and easy to care for and clean. These should be mandatory as a preventive measure.
Glad we could be of assistance with your slippery tub. Thanks for your business and great review. Paul Burns | Bathrenovationhq.com
Hired them to add a textured non slip surface to the bottom of my bathtub, so my standard Poodle would have a better grip and stop slipping when bathing her. I love the textured surface they used. It's working great and really nice folks to work with.
Glad we could assist, big dog fan myself so, I understand how important this is. Paul Burns | BathRenovationHQ.com
Hired them to recoat our aging bathtub. Looks good with the bright white finish. Looking to get another 8 or 10 years from it and this looked to be the way to go. Overall pleased with the outcome. I'll admit the gap between the tub and tile is a tad wide, just wish the caulking looked better.
Glad we could be of assistance, yes wide grout gaps can be challenging to re-caulk, and really appreciate your review. Paul Burns | BathRenovationHQ.com
I was so happy and so lucky to find this company. We had just under gone a bathroom renovation, and the crew doing the installation used my brand new never used bathtub to clean their sharp metal tools! Unbelievable! They left 2 big gouges in the tub. I was going to demand that they replace it with a new tub, but that would have involved pulling the toilet & vanity out since the bathroom is small. Also re-doing some tile work. I just didn't want to go through all this trauma & mess again. I called Ramona & she was sweet, sympathetic & I could tell that she really wanted to help me. I hope the owner realizes how wonderful her customer service is. She's a star. Then, Vinnie came & it was like magic! He made the marks vanish & my tub is perfect again! Thanks Vinnie & thanks Ramona! I will recommend this company to everyone!
Glad we could take care of the damage, and make everything right. Really appreciate your review and recommendation. Paul Burns | Porcelain Tub Restorations
Needed some help on the best route for my master bathroom. Poor thing needed to be put down, it was in that bad of shape. I was getting quotes from contractors to tear down and replace. Ranging around 18 grand, which was a tad shocking. I was about to bite the proverbial bullet and sign the contract. When I saw these guys over at one of my neighbors.
Did a little snooping, and I really liked what I was seeing. Spent a weekend on their website and setup an appointment, Vinny came out and helped guide me through the process, made some recommendations and overall nice folks to work with. We set up a time frame which was to be 3 days, to resurface the tub, wall and floor tile. My brother came over and we installed a new toilet, vanity and painted the walls. So in retrospect the bath was not in such horrible shape, just looked that way. Everything was in solid condition, just worn-out and 1970's colors.
They did a great job all in all, the fixtures look brand new, completely updated the look and feel for a 5th the cost of rip and replace. It's been over 2 years and it's holding up great. I'm getting them to do my guest bathroom now and thought I should write my review. Highly recommend you check them out, Great customer service, awesome quality and can't beat the price for what you're getting.
Thanks Dave, really appreciate your business and taking a moment to write such an informative review. Glad to have been of service. Paul Burns | Porcelain Tub Restorations
I called from the West Coast as the repair I needed was advertised and well explained on their website, foaming the underbelly of an acrylic shower pan that had cracked. Unable to find anyone who could perform the same type of repair, I reached out to Mr. Paul and he was very kind in providing the information needed, so that I can rely the repair process to a local contractor. There was no money to be made from my issue and he still took considerable time to assist me. I can tell you, this is a good person and a good company.
You're very kind yourself, Glad I could be of assistance, and good luck with your project. Paul Burns | Porcelain Tub Restorations
Overall my project experience was incredible. Quality products and top-notch service. I can offer my highest recommendations.
Thanks! Appreciate your business and review. Paul Burns | Porcelain Tub Restorations
They did an incredible job on our gross avocado green bathroom. Whoever thought that was a good idea, SMH, I hated that color. Been living with it for over a year, while we saved up the 9K to R&R the walls, bathtub and floor tile. Before we spent the money, I discovered these folks from a neighbor. OMG the job they did for them was amazing, and after some research, and a consultation with them, booked the project and in two days they transformed my entire bath. We chose a muti-speck product on the walls and floor that look like stone, and went with a classy brilliant white on the bathtub. The transformation was night and day. Had a couple of small issues, that they returned, without fuss and took care of. All in all I could not give them a higher recommendation. Now I got my bathroom fixed and saved a small fortune over replacement. Vacation here we come!
Very much appreciate your awesome review and business! Enjoy your vacation and thanks again. Paul Burns | Porcelain Tub Restorations.
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