Porcelain Tub Restorations Reviews, See What Others Are Saying.
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Hi I’d just like to say thanks for your website. I don’t live in your area but I really learned a lot about tub refinishing, relining and surrounds.
Glad to have been of help! Paul Burns | Porcelain Tub Restotations
I have no questions or concerns but just wanted to express my appreciation to everyone involved with this project. From my first contact with Jenny, to the fabulous job Jose did, my whole experience was flawless. Jenny worked to get me scheduled quickly and José did more than what was originally requested and even had to come back the next day to finish the job. He was timely both appointments, great to work with and did an awesome job.
Please let Jenny and Jose know how much I appreciated their work.
Thank you, Brenda, I'll be sure to let them know and thanks for your kind words and business! Paul Burns | Porcelain Tub Restorations
Had a renovation done on a claw foot tub from 1914. The tech did an excellent job. The porcelain refinishing made it look new and it will be a wonderful addition to our bathroom. The tech was very professional.
Awesome Teresa, thanks for sharing and your business! Paul Burns | Porcelain Tub Restorations.
Vinny showed up for our estimate, very knowledgable and patient. Explained the process and order of what needed to be done. We had a neighbour help remove our toilet and vanity so they had access to all the wall tile and floor tile. First, our tech Hector was awesome. He scrubbed the room done, fixed damaged/cracked tile and chips in our worn yellow tub. The whole room was masked and all sorts of equipment set up. Sprayed the walls and tub that same day, already the room took on a different look.
Next day he came back and did the floor in a speckled coating and used some really bright light UV he said, which cured it instantly, amazing process. The work was done in those two days and we put a new toilet and vanity back in with our neighbours' help. Two and a half days we had a new bathroom. Fantastic value and so little time and disruption. Over the top quality and experience using these guys. All in all, recommend with all my heart.
Thanks, Jan glad we could be a part of your project. Appreciate your review and business. Paul Burns | Porcelain Tub Restorations
I contacted Mr. Burns about purchasing a refinishing kit for the above project. Mr. Burns responded quickly and provided me a step by step guide to help me execute this project. His instructions were thorough and he responded quickly when I did have questions. And I did have many questions as I had never refinished a tub before. With many companies it sometimes takes days to get answers to your questions but Mr Burns answered my questions within a day, sometimes within a few hours. The products were shipped in a timely manner and I received them when Mr Burns estimated I would. I applied the products as per the instructions and I am overjoyed at the results. I have had tubs refinished before by so called professionals and Mr. Burns TubPotion products delivered superior results in comparison. The finish is a superior smooth high gloss.Factory finish quality without having to tear out a tub and shower and start from scratch. Paul, I could not be more pleased with your products and your outstanding customer service. Both exceeded my expectations. Wishing you the best!
You're welcome Ted, I try to discourage folks doing this themselves as many problems can occur, but your confidence was beaming and your willingness to solve any problem prompted me to assist you. Thanks for your review and business. Paul Burns | Porcelain Tub Restorations
Some of the best folks I've worked with as far as getting a project done. Easy to communicate with, good pricing, on time and the work ethic was outstanding. Basically, got a whole bath remodel in 2 days at a quarter of what others wanted to rip-out everything and replace. Once they were done I put in a new cabinet and toilet, then painted the walls, the change was striking. Very happy, highly recommend.
Thank you for your business and review, glad we could assist in your project. Paul Burns | Porcelain Tub Restorations
5 stars, I would use them again without hesitation! It wasn't just the quality of the end product (which is excellent), it was the customer service they showed to get to the end product.
I had a very old, very heavy cast-iron tub refinished as part of a bathroom remodel vs replacement, and the initial refinish had some rough spots. Their QA manager Vinny didn't hesitate to reschedule follow-up application and buffing - hands-on involvement. The end result is a beautiful glossy white (heavy) tub that is just fantastic, and substantially less expensive than replacement. Great value and great service!
Thanks, Wes, glad we could get your project done. Really appreciate your business and review! Paul Burns Porcelain Tub Restorations
All in all a wonderful job and experience. We had just moved into a new home, with a seriously outdated bath (Pink & Black yuk!) After some research, we chose these guys to do the tub, tile and floor. It was suppose to be 2 days, but there were a few issues that required our tech to return the third day to repair. Which was a bit of an inconvenience having to take time from work. Ultimately the transformation was incredible. A year later still, a bit shocked at the bright fresh new look is fantastic. Along with getting all this done at a really fair price. Very happy with our choice. Waited to post this as I wanted to see how well it would hold up and it has.
Sorry for the additional time needed, But glad we got everything done to your satisfaction. I really appreciate your business and awesome review. Paul Burns | Porcelain Tub Restorations
SOOOO glad we went this route for our bathroom! We had a super outdated bathroom tub/tile situation and we weren't sure if we could manage a full renovation. Someone mentioned an option to glaze old tubs. I called porcelian tub restorations and Jenny was very efficient and quick to respond with everything. They are reasonably priced and were able to come out the same week that I had made my initial call. The employee who came out was professional and explained in detail the process every step of the way. It looks like a brand new bathroom!! Can't believe the difference and we would definitely recommend this to anyone who is updating a bathroom. Very happy all around.
Love your review! Glad we could be of service and thanks for your business. Paul Burns Porcelain Tub Restorations
Hired to resurface a badly worn tub, which we couldn't keep clean. Our tub looked, literally like a brand new one. As well the whole experience was awesome.
Appreciate your kind words Richard and thanks for the business. Paul Burns | Porcelain Tub Restorations
Very impressed with the whole experience. Had them update our masterbath, by resurfacing our tub, wall tile and tile floor. We choose a speckle product they offer on our floor and the wall and tub done in white. Along with a new drain and overflow installation.
They completed the work in two days, with little disruption and the cost came in a third of gut and replace. The new look just blows my mind, and wish we had done this years ago. Everyone was great to work with, from the Lj our estimator to Jen in the office and our Tech Shavar, where all very professional and knowledgable. Would highly recommend their product and service.
Thanks for the awesome review, and we really appreciate your business. Paul Burns | Porcelain Tub Restorations
I guess you'd call it a drip on the top of the tub running down the side. Didn't see it till my first cleaning. Contacted C/S and was able to get the tech back out, who was able to sand it out. Once polished, it looked fine. A bit of a pain for me, as I had to leave work early to let him in. But glad it was taken care of. The company was responsive to my concerns and honored their warranty.
Glad we could correct this issue, Jesse. Apologies for the added hassle. Really appreciate your business and review. Paul Burns Porcelain Tub Restorations
Loved the finished product they applied to our tub and tile project. Absolutely looks brand new. Technician took care to keep the work area clean and protected. Everyone was easy to work with and very knowledgeable. Along with very fair pricing, I would highly recommend them.
Thanks for sharing Johanna, appreciate your business and review. Paul Burns | Porcelain Tub Restorations
I'm very disappointed in the customer service I received from the lady that answered the phone. I'm from a state that this company does not service. I was looking for some advice on how to fix my tub, seeing how no one in my state will do the repair. The only thing I got from her was " we don't service your state,good luck with your tub" . Click! No good bye, sorry we can't help you or have a good day.
Appreciate the feedback, though you might feel different in her shoes. She Dispatches work for 8 trucks, schedules and reschedules as needed. Does payroll, Accounts Payable, Accounts Receivable, Postal and Bank runs, and answers a hundred phone calls a day, third of which are salespeople, third are our clients and a third are out of state. She doesn't always have time for pleasantries or able to help out, those not in our service area, as another call is coming in. Email would be the best option as it doesn't tie up the phone. She's worth her weight in gold and bends over backwards to help those we can. She did say "Good Luck with your project" So 2 Stars would have been more appropriate. Have a good day! Paul Burns Porcelain Tub Restorations
Incredible customer service and quality work. Tiles and tub reglazed in a beautiful white, absolutely brand new looking. Easy folks to work with, highly recommend.
Love your review, and thanks for your business! Paul Burns | Porcelain Tub Restorations
Thou I'm not in your area and wished I was. Your site was very much appreciated.
A new journey for me....feel educated enough to ask the correct questions.
You're welcome Mark, glad our site was helpful. Regards Paul Burns | BathrenovationHQ
First, the customer service was easy to work with and knowledgeable. Set up for their estimator to check out our bathtub and tile project, Lj provided a wealth of information and some great ideas for color scheme. We choose their multispeck wall product and tub done in white.
So once approved they set a up date for their tech to arrive, very polite Hector was great, he removed a failed coating we had gotten a couple years earlier and once prepped (a very lengthy process). The first company we used completed the work in 5 or so hours, Hector took two days, which says everything about the price difference. The quality showed in the final completion. Night and day difference. It's been over 6 months and still looks like the day it was done. Easy to keep clean and makes the bath look like a million bucks.
I have no issues in giving them my highest recommendation, everyone from Jen, Lj and Hector where great to work with, thanks and appreciate the great service.
Thanks Bill, glad we could be of assistance and thanks for your review and business! Paul Burns BathRenovationHQ.com
We had our bathtub resurfaced this summer. The installer was very professional and friendly. The bathroom is used Everyday by two teenage boys and the tub still looks great. We highly recommend this service.
Thanks guys! Glad we could be of assistance. Thanks for your business and review. Paul Burns | Bathrenovationhq.com
I'm very happy with the resurfacing work completed!
Really appreciate your review and business, Thanks Paul Burns | Bathrenovationhq.com
Our new acrylic tub had been banged up by a previous contractor. Rather than replacing it, our new contractor recommended Porcelain Tub Restorations. They were professional, courteous and PERFECT! Tub looks like new! Couldn’t be more pleased.
Thanks Carrie, glad we could take care of your tub problems. Appreciate the review and your business. Paul Burns | BathRenovationHQ.com
Please let whomever needs to know, that Jelani Green is the man. I would hire him in a heart beat for my company. Please let the owner know he needs to make sure to take of him, because we know how hard good employees are to find and he is one that you could consider family!
As for the warranty side of things, am grateful in the time-frame that you made it happen.
Many thanks the tub looks great!
Thanks Jeffrey, I'll let Jelanie know! He's been with us for 14 years now. Thanks for your Review and Business. Paul Burns | BathRenovationHQ
My experience with them was excellent. I wish I had done this years earlier. Our tub is good as brand new now and I love the grab-bars they installed. The sense of security they provide when showering in a slippery tub is priceless.
We appreciate your review and business Richard. Paul Burns | Bathrenovationhq.com
excellent and professional work, getting our bathtub refinished. Everyone we worked with from Jen, to our technician, Brian were easy to work with and diligent in their work ethic.
Thanks Gloria, glad we could be of service. Paul Burns | Bathrenovationhq.com
I have to thank BathRenovationHQ for their immense help of knowledge and referral services. Unfortunately, I was not in their service area, but from the conversations with the staff, Mr. Pryor, to the owner, Mr. Burns, he was able to refer another contractor that did service work in my area. Paul's recommendation was exactly what we needed and more. I had to share this experience, because without Paul, we would have spent 1,000's of dollars on getting a new tub and replacing our tile. Thank you, for reaching out to us personally, and recommending a fantastic contractor. We wish you much success. Thank you!
Glad, we could assist with getting your rusted tub hole project completed. Paul Burns | Bathrenovationhq.com
Hector came out to re-surface our tub which was 26 years old. Very old and worn looking. We are selling our house and this was the one room which was awful. He was very professional and polite. I cannot believe the transformation. Looks like a new tub and he did the texture bottom. Hector also took the time to explain everything to me and my husband. I am thrilled with the outcome.
Thank you Debbie, Glad we could assist with your project. Appreciate your business and review. Paul Burns | Bathrenovationhq.com
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